Information on how to make group and school bookings, our tickets, fees and terms and conditions
All information in our brochures was correct at the time of print. Current ticket prices can be found in the booking sections of our website.
Discounts apply to students and children under 18 in full-time education, Leeds Card Holders and anyone receiving disability or unemployment benefits. Discounted tickets are subject to availability and only one discount is applicable per ticket. Discounted tickets can be booked online – you may be asked for ID when collecting tickets or entering the auditorium.
An additional charge (currently £2.50) applies to each transaction (regardless of how many tickets are booked) except when booking at the Box Office counter. This does not apply to schools.
You can select to receive your tickets by collection from the Box Office, or by email (there’s no need to print out your tickets, simply show it to a member of staff on your device as you enter the auditorium).
Booking 10 or more tickets?
Please contact our Box Office on 0113 213 7700 or email firstname.lastname@example.org to reserve and/or book in your group or school (10 tickets or more).
Groups of 10+ get £5 off tickets on the top 2 price bands*.
School ticket prices vary according to each production, the range is listed on the show’s webpage. To help support your visit, every 11th seat will be free of charge. When booking, please provide the total number of seats required including staff.
Schools tickets are for Monday to Friday performances only and may be available in limited numbers. You are still welcome to book once this limit is reached, but the standard discount rates will apply. Please note, we strongly discourage students from taking notes during performances at Leeds Playhouse.
You can also pre-order ice creams and programmes when you make your booking, so they’re waiting for you before the show or at the interval. If you’re with a coach then you can drop off just outside the door, and there’s plenty of coach parking nearby.
*Group and school booking discounts are subject to availability and may not apply to all shows. Group and school booking discounts are currently unavailable online.
Terms and Conditions
Age recommendation is assessed according to the complexity and sensitivity of issues, images, sexual references and strength of language used in both Leeds Playhouse and visiting productions. Any sensitive content is highlighted on the show’s web pages where possible. This information may not be available to us until nearer to the performance date, so please check back for updates.
We encourage schools, parents or guardians to call our Box Office with any specific concerns or questions regarding sensitive material in the productions.
If you arrive late for the start of a performance or after an interval we appreciate that you will want to take your seat as soon as possible. To limit disturbance to fellow audience members and artists we may have to ask you to wait until a suitable break in the performance and/or show you to seats at the back of the auditorium. Occasionally this may not be possible once the performance has started.
Booking in person at the Box Office carries no charge, a £2.50 booking fee per transaction applies to bookings made online and over the telephone. We accept payment by cash, card or invoice (for group and/or school bookings). Personal cheques are no longer accepted due to the guarantee card system no longer in use.
Tickets are required for each child attending a performance. Discounts for children under 18 are subject to availability. Free Babe in Arms tickets are available for children under 12 months (the child will not have their own seat but sit with you). Children and Babe in Arms tickets can be booked online.
Some performances have age guidance; please read the information on the show’s webpage or call the Box Office for details.
Parents are reminded that some performances are not suitable for young children. We do not advise that children under 14 attend the theatre without a responsible adult and venue staff accept no responsibility for any unaccompanied children under 18.
We offer concessions for most performances. Only one concession or discount can be applied per ticket. Child ticket refers to under 18. Full time Students should be in possession of a valid student ID or NUS card. We reserve the right to check proof of eligibility at any point and entry will be refused if you are found to have purchased a concession you are not entitled to.
Schools concessions are to enable educational establishments to bring groups of pupils or students to see performances at a reduced rate. They are not transferable to adults and cannot be used by groups of staff (School Group rate seats are available for groups of 10 or more).
Concessions must be stated at the time of booking.
Our staff are here to enhance your experience and to ensure your safety at all times. Please follow any guidance they give in relation to your and others comfort and safety.
The taking of photographs, capturing of images or the use of any recording devices including mobile phones during any performance is strictly prohibited.
The Management of The Leeds Playhouse reserve the right to:
- refuse admission to the premises and any of its venues
- request any ticket holder to leave the venue, and take appropriate action to enforce this right
- change the advertised arrangements of any performance in the event of illness or any cause beyond our control.
- carry out random bag searches and request that larger bags be put in the cloakroom at a cost of 50p
If you are unable to use your tickets they can be exchanged for another performance of the same production or for a credit voucher valid for six months subject to/minus any applicable administration charges. Our exchange fee is currently £3.50 per transaction.
In order to take advantage of this service you must contact the Box Office at least 24 hours before the performance. Any decisions after 24 hours before the performance will be at the discretion of the management.
Tickets will not be refunded unless a performance is cancelled.
In the event of a show cancellation the Playhouse are not liable for covering additional costs such as transport or accommodation.